What our clients say
We take pride in delivering exceptional service to our clients, but don’t just take our word for it.
Thanks very much for all your help with it you did a brilliant job!
Jon – Sometimes in all the madness I may lose sight of the efforts put in by you & team around you. Thank you for all the hard work especially the projects recently where we have squeezed you somewhat in terms of lead times.
We have worked with Prime for over 8 years now – nothing is ever too much trouble for them. Their customer service is excellent, the quality of the printed products they produce for us is exceptional, Prime are always looking for efficiencies and work closely with us to make improvements in our offering to our market place. I would not hesitate to recommend.
The Prime team have managed the transition of our marketing collateral, stock management, distribution and storage with professionalism and efficiency. From day one, they provided a detailed plan for the transition that immediately provided benefits to our business. We had experienced issues with our previous partner that Prime have been able to resolve by providing an excellent platform that is easy to use for all within our 10 site organisation. We made the transition during our busiest period and Prime have proved their capabilities as experts in their field. So far we have saved an impressive 53% on our storage fees and reduced scrap stock wastage by one third by going to an on-demand model, working with the Prime team, we know we can expect these savings to increase significantly in the coming months. I would have no hesitation recommending Prime to any business
The Prime team took on board my creative issues and developed a Self Service Marketing solution providing me with a long term cost and time savings and a way of giving my customers up to date information on a regular basis. The solution was a web based tool which was easy for even the less techy of people to use. The good thing about it is that as people are using this tool across Europe they are coming up with more ideas on how to develop it and the Prime team are still forthcoming with the solutions for new developments. I found Prime easy to work with, always available and quick to respond to any of my communications.
Working with the team at Prime over the last year has been a great experience, their attitude towards innovation is really infectious and we genuinely leave their offices excited at the potential outcome of our projects. They are full of energy about the new technology they so passionately believe in, but more importantly they are always pro-actively ‘on the case’ as far as understanding our business and how they can help us achieve our marketing objectives.
As the leading player globally in the information solutions arena and an employer of over 12,000 people worldwide, Experian seeks the highest standards in its many suppliers across the world to support global sales in the last financial year of £1.725bn. Experian’s core focus and expertise is on data, so it makes good business sense to outsource activities such as printing and production to the experts. Prime Group were originally identified as a progressive printing company with the technology and infrastructure to cope with the exacting demands of Experian in 2000. Since then, Experian has repeatedly returned to Prime Group as a result of the outstanding customer service, flexibility in finding the right solution, expertise, knowledge and support they have demonstrated. They have consistently outstripped any other suppliers of similar services and Prime Group remain key to supporting a number of business areas across Experian.
We received the seeds in the post today and just wanted to let you know that everyone here is really pleased with them…….. A simple mailer but they look great in terms of the print, lasering and very tidy finishing. Just how Creative and the account team had intended them to look. thanks again for arranging all the production of these.
The team here are singing your praises at the PDF’s received. One of our biggest bug bears is that we are sent proofs which are not checked properly before being sent to us, this is something we never experience when campaigns are in your hands! Thank you, all your hard work is very much appreciated.